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ChatGPT effects on 21st century skills of university students

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dc.contributor.author Matto, George
dc.contributor.author Ponera, Jaffar M.
dc.date.accessioned 2025-08-28T11:33:42Z
dc.date.available 2025-08-28T11:33:42Z
dc.date.issued 2025
dc.identifier.uri http://repository.mocu.ac.tz/xmlui/handle/123456789/2025
dc.description Access full paper through https://sanad.iau.ir/journal/sjsm en_US
dc.description.abstract This study was carried out to investigate effects of ChatGPT on 21st century skills of university students. Since there are several 21st century skills, the study focused on only five (i.e. critical thinking, communication, collaboration, creativity, and problem-solving skills). The study employed systematic review of literature in which PRISMA framework was employed to facilitate selection of studies included in the review. Findings revealed that ChatGPT poses effects to students on each of the 21st century skills. However, the type and magnitude of effects depends on the type of skill. ChatGPT was found to bring more positive impacts to university students’ communication skills while more negative impacts on collaboration skills. While that was the case, the study found that ChatGPT can bring either positive or negative impacts on critical thinking, creativity and problem-solving skills. The effects depend mainly on the magnitude of students’ dependency on it. Those that depend more on it are likely to be more negatively affected. For instance, the more the students depend on ChatGPT, the less the ability for them to think critically and solve problems. The study recommends, therefore, that universities should embrace ChatGPT instead of avoiding it. However, they should strive to implement mechanisms such as establishing relevant guidelines as well as instituting AI literacy programs that help to reduce students’ over-reliance on it, among others. en_US
dc.language.iso en en_US
dc.publisher Journal of System Management en_US
dc.subject ChatGPT en_US
dc.subject University Students en_US
dc.subject 21st century skills en_US
dc.subject Higher Education Institutions en_US
dc.title ChatGPT effects on 21st century skills of university students en_US
dc.title.alternative A systematic review en_US
dc.type Other en_US


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