Revitalising the relationship between non-government organisations (ngos) and local government authorities (lgas) on service delivery in Tanzania: the Role of institutional and organisational factors

Abstract

The growing problem of scarcity of resources particularly in developing countries and the demand for services by citizens has escalated the need for collaboration between NGOs and local governments to address this service gap left by local governments. Nevertheless, the collaboration between NGOs and local governments is engulfed by the constraints emanating from organisational and institutional contexts. Although some of these organisational and institutional constraints have been disclosed by the literature, overall the research which studies the combination of these constraints and the way they influence collaboration between the government and NGOs is scarce. This paper explored the relationship between NGOs and LGAs o in service delivery in Tanzania and the way these constraints influence their relationship. The findings of the study shows that both formal and informal institutions including the attitudes and perception of the officials from both sides severely constrain the relationship between the two actors in service delivery and recommend the use of seminars, meetings and workshop as an instrument to improve collaboration.