Abstract:
This study examined the application of information and communication technology (ICT) in
managing traditional medicine across four districts of Njombe, Masasi, Singida, and Magu,
and the Institute of Traditional Medicine in Dar es Salaam, Tanzania. Specifically, the study
explored how Tanzanian stakeholders use ICT to manage traditional medicine and healing
knowledge, the effects of ICT on the ecosystem of traditional medicine and healing
knowledge, their readiness to adopt ICT applications, and the obstacles they face when
integrating ICT. Using a mixed-methods approach informed by the Technology Acceptance
Model and the Information System Success Model, the study deployed a questionnaire survey,
semi-structured interviews, focus group discussions, and observations to collect data from 71
respondents including traditional healers, prospective users, researchers, and district
coordinators. The data were subjected to thematic and descriptive statistical analyses
facilitated by the Statistical Package for Service Solutions. The study found severely limited
use of modern technologies, such as computers, in managing traditional medicine and healing
knowledge. Although stakeholders owned smartphones, their use was constrained by financial
limitations, inadequate ICT skills, and insufficient technological infrastructure. Despite these
challenges, participants acknowledged the importance of using ICT in managing traditional
medicine and healing knowledge and expressed readiness to use it. However, ICT was not
fully utilised in managing such knowledge in Tanzania. Enhancing ICT infrastructure,
implementing targeted training programmes for stakeholders, and establishing clear policies
and guidelines for ICT use in managing traditional knowledge are recommended.
