Influence of innovative working behaviour on employee’s work performance in Tanzania National Health Insurance Fund: Mediating role of working environment

Abstract

In today's competitive business world, organizations either public or private are increasingly looking for ways to improve employee performance. Organizations need innovative employees who can get the job done better and who can provide effective solutions to work problems. This article provides valuable insights into the mechanisms through which innovative working behaviors influence employee performance and how the working environment mediates this relationship within the context of the Tanzania National Health Insurance Fund. Informed by the positivism philosophy and explanatory research design, the study used structured questionnaires to gather quantitative data from 151 employees of NHIF based in Dar es Salaam who were randomly selected. Data were subjected to multiple regression analysis and bootstrapping tests. Results of the analysis revealed that Innovative work behaviour and Working environment were statistically correlated significantly with Employees' Work Performance. The study concludes that, once an organization has good working condition it increases the chance to make their employees innovative at work place, and once employees are innovative, they become more productive. The study recommended that the working environment should be improved to support the innovative work behavior of employees.