The study is aimed at examining how institutional arrangement factor fosters service delivery systems, specifically how By-laws, Acts and Policies influence service delivery. A crosssectional research design was used for ...

This study examined the performance of small businesses in Tanzania using human resources-based approach. A sample of 380 small business owners was surveyed using a structured questionnaire. Multistage sampling technique ...

Effective Local Government education and health service delivery requires a sound transparency system in place. However, the literature suggests that the absence of effective transparency particularly in local government ...