http://repository.mocu.ac.tz/xmlui/handle/123456789/8 2026-05-24T19:01:47Z http://repository.mocu.ac.tz/xmlui/handle/123456789/2198 Broadband diffusion and digital preparedness in Tanzania Matto, George; Iwata, John J. Broadband, as a high-speed Internet connectivity, is an essential enabler for digital preparedness. However, little is known, in the case of Tanzania, about the nexus between broadband diffusion and digital preparedness, particularly in the facilitation of the teaching and learning process. This study, therefore, aimed at investigating the nexus between broadband diffusion and digital preparedness in Tanzania by focusing on the country’s readiness to leverage the same for formal education. The study employed a systematic review, guided by the PRISMA framework, to obtain the empirical evidence from existing literature. Thematic analysis was used to identify themes, analyze, and interpret qualitative data from the reviewed literature. Findings show that, although Tanzania instituted several policies and initiatives regarding broadband diffusion, it still missed a few key policy documents that would help to foster the rollout of broadband. In addition, legal instruments tailored to promote and support broadband diffusion were still lacking. Furthermore, more infrastructural improvements and support for digital literacy were needed. Based on the study’s findings, a conclusion has been made that Tanzania still faces considerable work ahead to effectively leverage digital technologies in formal education. Among other suggestions, the study recommended that relevant policies on broadband diffusion should be established and operationalized throughout the country. 2026-01-01T00:00:00Z http://repository.mocu.ac.tz/xmlui/handle/123456789/2194 Application of Information and Communication Technology in Traditional Medicine and Healing Knowledge Management Iwata, John J. This study examined the application of information and communication technology (ICT) in managing traditional medicine across four districts of Njombe, Masasi, Singida, and Magu, and the Institute of Traditional Medicine in Dar es Salaam, Tanzania. Specifically, the study explored how Tanzanian stakeholders use ICT to manage traditional medicine and healing knowledge, the effects of ICT on the ecosystem of traditional medicine and healing knowledge, their readiness to adopt ICT applications, and the obstacles they face when integrating ICT. Using a mixed-methods approach informed by the Technology Acceptance Model and the Information System Success Model, the study deployed a questionnaire survey, semi-structured interviews, focus group discussions, and observations to collect data from 71 respondents including traditional healers, prospective users, researchers, and district coordinators. The data were subjected to thematic and descriptive statistical analyses facilitated by the Statistical Package for Service Solutions. The study found severely limited use of modern technologies, such as computers, in managing traditional medicine and healing knowledge. Although stakeholders owned smartphones, their use was constrained by financial limitations, inadequate ICT skills, and insufficient technological infrastructure. Despite these challenges, participants acknowledged the importance of using ICT in managing traditional medicine and healing knowledge and expressed readiness to use it. However, ICT was not fully utilised in managing such knowledge in Tanzania. Enhancing ICT infrastructure, implementing targeted training programmes for stakeholders, and establishing clear policies and guidelines for ICT use in managing traditional knowledge are recommended. 2024-01-01T00:00:00Z http://repository.mocu.ac.tz/xmlui/handle/123456789/2168 Broadband diffusion and digital preparedness in Tanzania Matto, George; Iwata, John J. Broadband, as a high-speed Internet connectivity, is an essential enabler for digital preparedness. However, little is known, in the case of Tanzania, about the nexus between broadband diffusion and digital preparedness, particularly in the facilitation of the teaching and learning process. This study, therefore, aimed at investigating the nexus between broadband diffusion and digital preparedness in Tanzania by focusing on the country’s readiness to leverage the same for formal education. The study employed a systematic review, guided by the PRISMA framework, to obtain the empirical evidence from existing literature. Thematic analysis was used to identify themes, analyze, and interpret qualitative data from the reviewed literature. Findings show that, although Tanzania instituted several policies and initiatives regarding broadband diffusion, it still missed a few key policy documents that would help to foster the rollout of broadband. In addition, legal instruments tailored to promote and support broadband diffusion were still lacking. Furthermore, more infrastructural improvements and support for digital literacy were needed. Based on the study’s findings, a conclusion has been made that Tanzania still faces considerable work ahead to effectively leverage digital technologies in formal education. Among other suggestions, the study recommended that relevant policies on broadband diffusion should be established and operationalized throughout the country. 2026-01-01T00:00:00Z http://repository.mocu.ac.tz/xmlui/handle/123456789/2166 The link between causal attribution and recovery satisfaction in mobile money transaction failures Malombe, Hamza H. Despite the remarkable growth and impor tance of mobile money technology, there are reported concerns about transaction failures. This research study evaluates customer perception of and response to trans action failures and recovery in an emerging market con text. Specifi cally, the study proposes a model to analyze the direct eff ect of causal attribution of mobile money transaction failure, employing dimensions of control lability and stability on recovery satisfaction as well as indirect eff ects through negative emotions. Design/methodology/approach – Data were collected through an online survey using a structured question naire on 344 mobile money subscribers who experi enced transaction failures in the past six months. 2020-01-01T00:00:00Z