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Influence of accountability indicators on service delivery among local government authorities in Dodoma, Tanzania

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dc.contributor.author Likangaga, Rose
dc.contributor.author Kumburu, Neema P.
dc.contributor.author Panga, Faustine
dc.date.accessioned 2023-08-18T08:00:51Z
dc.date.available 2023-08-18T08:00:51Z
dc.date.issued 2023
dc.identifier.citation : Likangaga, R., Kumburu, N., and Panga, F. (2023). Influence of Accountability Indicators on Service Delivery among Local Government Authorities in Dodoma, Tanzania. East African Journal of Education and Social Sciences 4(3)96-108. DOI: https://doi.org/10.46606/eajess2023v04i03.0281. en_US
dc.identifier.issn 2714-2132
dc.identifier.issn 2714-2183
dc.identifier.uri http://repository.mocu.ac.tz/xmlui/handle/123456789/502
dc.description DOI: https://doi.org/10.46606/eajess2023v04i03.0281. en_US
dc.description.abstract This study examines how accountability indicators predict service delivery in local government authorities in Dodoma using a cross-sectional design with a sample size of 399 respondents comprising Village Council and Street Committee Members. The study used both qualitative and quantitative approaches in collection and analysis of data. The study revealed that regular reporting, clear goals and proper use of funds were significant indicators of accountability that predict service delivery while learning from mistakes, treasury rules and regulations, promptness, misconduct and wrongdoing were not significant predictors of service delivery. Therefore, it is recommended that the President's Office-Regional Administration and Local Government, Regional Secretariats and Local Government Authorities should emphasize goal setting and proper use of funds, involve all actors in setting goals and have more than one official to authorize payments. Establishing committees responsible for monitoring local government authorities' activities is also recommended, along with implementing client service charters to ensure accountability is well observed in LGAs. en_US
dc.language.iso en en_US
dc.publisher East African Journal of Education and Social Sciences (EAJESS) en_US
dc.relation.ispartofseries Vol. 4;No. 3
dc.subject Accountability en_US
dc.subject Service en_US
dc.subject Delivery en_US
dc.subject LGAs en_US
dc.subject Management en_US
dc.subject Local government en_US
dc.title Influence of accountability indicators on service delivery among local government authorities in Dodoma, Tanzania en_US
dc.type Article en_US


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