Developing A Prototype of E-Commerce System Which uses Mobile-Money Payment System for Small and Medium Enterprises

Abstract

This dissertation explores the adoption of e-commerce systems among small and medium enterprises (SMEs), with a focus on mobile money payment technology. As online purchasing of goods and services grows, fueled by the increasing number of internet users, e-commerce presents both opportunities and challenges for SMEs. The study identifies the need for a mobile money payment system tailored to SMEs to address issues related to security and customer trust, which are significant barriers to e-commerce adoption. The dissertation is organized into six chapters. Chapter One provides an introduction, setting the study's objectives, problem statement, and significance. It emphasizes the necessity of developing a secure and reliable mobile money payment system for SMEs in response to the growing e-commerce landscape. Chapter Two reviews relevant literature on e-commerce and mobile money systems, comparing various works that inform the study. Chapter Three outlines the research methodology, including the research design, data collection, and analysis techniques employed. In Chapter Four, the system design is elaborated with the use of data flow diagrams, use case diagrams, sequence diagrams, and storyboards. Chapter Five focuses on the development of a prototype for the mobile money payment system, detailing the creation of the database and user interfaces. Chapter Six evaluates the prototype through usability and efficiency testing, addressing the challenges associated with e-payment systems.